Quality / Compliance Training Manager

Key Responsibilities

• Reports directly to the General Manager.
• Manages the Quality and Compliance Department.
• Is responsible for the upkeep and control of the company Quality System
• Liaises with National Regulatory Authorities to ensure a clear line of communication and dialogue.
• Will represent and present the business to Regulatory Authorities and/or Customer Quality/Compliance teams.
• Reviews company systems and processes and advises the GM of any risk, deficiencies or opportunity to improve and develop.
• Guides the business to ensure regulatory compliance, while ensuring continued operation functionality.
• Must be presented in business attire and in line with company and customer expectations.
• Must respect company EH & S discipline and expectation.
• Delivers strategic projects as defined by the General Manager.
• Carry out continuous improvement investigations and root cause analysis investigations as requested to reduce quality escapes and COPQ.
• Attend meetings as required.
• Carries out any reasonable request made by the General Manager

Requirements

• Excellent knowledge of Part 145 and Part CAMO regulations
• Excellent knowledge of UK CAA, EASA & FAA
• Minimum of 5 years’ experience in a Compliance / Quality role
• Ability to manage and control all staff training requirements.
• Proven ability of RCA and identifying PMs
• Must be able to understand business priorities and set own objectives accordingly
• Proven ability of managing a department or section
• Proven ability to lead a team
• Proven ability to coordinate multi-department working
• Proven ability to coordinate, run and successfully implement projects
• Excellent understanding of commercial expectations of the business
• Excellent working knowledge of Excel, Word & PPoint applications
• Able to easily learn new technologies and computer systems
• Must be methodical and ordered in approach to tasks
• Excellent knowledge of Aircraft Maintenance tracking and planning
• A natural planner with a clear focus on safety and high quality
• Solid problem-solving ability and organisational skills
• Flexible and able to manage varying demands and workloads
• Advanced understanding of continuous improvement philosophies
• Understanding of EH&S practices and policies
• Knowledge of leadership techniques and human performance
• Excellent knowledge of human factors, human performance and limitations
• Knowledge of logistic processes
• Knowledge of organisational capabilities, privileges and limitations
• Complete understanding of the maintenance organisation exposition and procedures
• Complete understanding of occurrence reporting systems (mandatory & internal) and understanding of the importance of reporting occurrences, incorrect maintenance data and existing or potential defects
• Knowledge of safety risks linked to the working environment
• Knowledge of Safety Management Systems and Just Culture
• Understanding of professional integrity, behaviour and attitude towards safety
• Understanding of conditions for ensuring continuing airworthiness of aircraft and components
• Ability to confirm proper accomplishment of maintenance tasks