Operations Controller

Key Information




Sarah Huxstep

Our UK client, a leading global aviation services provider. Is looking for an Operations Controller, dedicated to delivering exceptional experiences. As an Operations Controller you will play a pivotal role in managing day-to-day operations, interacting with aviation crew, and ensuring the smooth functioning of services. Reporting to the Head of Ground Operations, in this role you will be responsible for overseeing all aspects of operations, guaranteeing the highest standards of safety, customer satisfaction, and business efficiency.


  • Plan and prepare all operations safely, ensuring adherence to protocols.
  • Monitor all flights, remaining in constant communication and activating emergency response plans when necessary.
  • Conduct security procedures, including unlocking and locking up facilities in accordance with SOPs.
  • Stay informed about regulatory requirements and company operations manuals.
  • Perform routine tasks and checks as assigned by the Supervisor.
  • Coordinate with other departments to track aircraft maintenance and crew movements.
  • Assist the Supervisor with new inquiries or unplanned flight requests.
  • Liaise with external stakeholders.
  • Maintain up-to-date knowledge of relevant documents and procedures.


  • Demonstrated commitment to safety-first culture.
  • Compliance with training requirements for FTL checking duties.
  • Ground Operations exams passed.
  • Strong teamwork and communication skills.
  • Proficiency in Crew Resource Management (CRM).
  • Ability to proactively solve problems and provide creative solutions.
  • Clear and timely communication with stakeholders.
  • Respect for customer requirements and company obligations.
  • Capacity to manage pressure, prioritize tasks, and adapt to change.
  • Excellent organizational skills to manage workload efficiently.
  • Commitment to health, safety, and environmental procedures.
  • Flexibility to meet the demands of a busy, growing business.

Why Work With Oaklands Global?

Oaklands Global has 50 years combined experience supporting candidates at all levels to help identify and secure their next position. At Oaklands Global we manage all applications with the upmost professionalism and confidentiality.

If the above opportunity is of interest to you, please apply today to Sarah Huxstep in confidence.

Whether your profile is shortlisted to the next step of the application process or not, we will keep you informed by telephone or by email.

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